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General Terms & Conditions

- Limited offer while stocks last
- Discounted product purchase cannot be refunded or exchanged in part or in full
- Any discounts (including VIP discount and Club Member Birthday discount) cannot be used in conjunction with this promotion
- Pandora Club Member is Eligible to enjoy Free Shipping with purchase of regular-priced items
- Orders may take 2-3 extra working days to be processed and delivered
- Pandora Jewelry Asia-Pacific Limited reserves the right to amend the terms and conditions anytime without prior notice
- All matters of dispute will be subject to the final decision of Pandora Jewelry Asia-Pacific Limited

START YOUR PANDORA SET FOR HK$859/HK$1,299/HK$1,899 Promotion Terms & Conditions

- Limited offer while stocks last. 
- Offers apply only to the products featured on the corresponding pages of the START YOUR PANDORA SET FOR HK$859/HK$1,299/HK$1,899 promotion.
- Any discounts (including VIP discount and Club Member Birthday discount) cannot be used in conjunction with this promotion.
- Discounted product purchase cannot be refunded.
- Only size exchange is allowed within 14 days from the date of order arrival.
- Pandora Jewelry Asia-Pacific Limited reserves the right to amend the terms and conditions anytime without prior notice.
- All matters of dispute will be subject to the final decision of Pandora Jewelry Asia-Pacific Limited.

Disney's Stitch GWP Promotion Terms & Conditions

- From now until 30th June 2025(both days inclusive)("the Promotion Period"), customers who purchase regular-priced jewellery at $1,980, including at least one piece of new Disney's Stitch jewellery, can receive a limited Stitch jewellery box. 
- Jewellery must include any one piece of new Disney's Stitch jewellery: 793789C01, 193740C01, 293741C01, 393743C01, 593738C01, 793739C01, 793815C01.
- This promotion excludes discounted jewellery.
- Gifts are limited in quantity, available on a first-come, first-served basis, while stock lasts.
- This offer is not applicable at Pandora T Galleria Hong Kong Tsim Sha Tsui East store and Hong Kong Disneyland store.
- Customers can change the size of products purchased or received as gift during the promotional period within 7 days (subject to availability of the desired size). All products are non-refundable. The above offer cannot be used in conjunction with any other promotion, promotional activities, or membership discounts.
- Pandora Jewelry Asia-Pacific Limited reserves the right to amend the terms and conditions anytime without prior notice.
- All matters of dispute will be subject to the final decision of Pandora Jewelry Asia-Pacific Limited.

 

 

If you have any inquiries, please contact our Customer Service team by:

Phone: 2136 4222
E-mail:  [email protected]

To report counterfeit Pandora products, please send details to our Brand Protection team at  [email protected] .