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General Terms & Conditions
- Limited offer while stocks last
- Discounted product purchase cannot be refunded or exchanged in part or in full
- Any discounts (including VIP discount and Club Member Birthday discount) cannot be used in conjunction with this promotion
- Pandora Club Member is Eligible to enjoy Free Shipping with purchase of regular-priced items
- Orders may take 2-3 extra working days to be processed and delivered
- Pandora Jewelry Asia-Pacific Limited reserves the right to amend the terms and conditions anytime without prior notice
- All matters of dispute will be subject to the final decision of Pandora Jewelry Asia-Pacific Limited
Build Your Pandora ME Bracelet Promotion Terms and Conditions
- Limited offer while stocks last.
- Applicable to the products with flagtop "PME | BRACELET + 2 CHARMS = HK$999" — a silver bracelet (worth HK$599) and two charms (worth from HK$249 to HK$349 each).
- Any discounts (including VIP discount and Club Member Birthday discount) cannot be used in conjunction with this promotion.
- Discounted product purchase cannot be refunded.
- Only size exchange is allowed within 14 days from the date of order arrival.
- Pandora Jewelry Asia-Pacific Limited reserves the right to amend the terms and conditions anytime without prior notice.
- All matters of dispute will be subject to the final decision of Pandora Jewelry Asia-Pacific Limited.
Lantern Festival Promotion Terms and Conditions
- From now until 25th February 2024 (both days inclusive) (“the Promotion Period”), customers who purchase regular-priced items that meet the designated amount can receive the following gift(s)*:
Amount spent: | Limited Edition Gift(s): |
$1,180 | One piece of selected jewellery |
$1,980 | Two pieces of selected jewellery |
- All gifts are limited in quantity, available on a first-come, first-served basis, while stock lasts.
- All products purchased or received as gift during the promotional period are non-refundable and cannot be exchanged. The above offer cannot be used in conjunction with any other promotion, promotional activities, or membership discounts.
- This offer is not applicable at Pandora T Galleria Hong Kong Tsim Sha Tsui East store and Hong Kong Disneyland store.
- Pandora Jewelry Asia-Pacific Limited reserves the right to amend the terms and conditions anytime without prior notice.
- All matters of dispute will be subject to the final decision of Pandora Jewelry Asia-Pacific Limited.
- Exclude new in products, adjacent products and Always-on bundle set.
If you have any inquiries, please contact our Customer Service team by:
Phone: 2136 4111 or
E-mail: [email protected]
To report counterfeit Pandora products, please send details to our Brand Protection team at [email protected] .