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General Terms & Conditions

- Limited offer while stocks last
- Discounted product purchase cannot be refunded or exchanged in part or in full
- Any discounts (including VIP discount and Club Member Birthday discount) cannot be used in conjunction with this promotion
- Pandora Club Member is Eligible to enjoy Free Shipping with purchase of regular-priced items
- Orders may take 2-3 extra working days to be processed and delivered
- Pandora Jewelry Asia-Pacific Limited reserves the right to amend the terms and conditions anytime without prior notice
- All matters of dispute will be subject to the final decision of Pandora Jewelry Asia-Pacific Limited

 

Choose your FREE Gift Promotion Terms and Conditions

- From now until 2nd October 2023 (both days inclusive) (“the Promotion Period”), customers who purchase items that meet the designated amount can receive the following accessories*:

Amount spent:	Complimentary Gift:
$1,180	One piece of selected sterling silver jewelry
$1,980	One piece of selected 14k Rose gold-plated jewelry
$2,480	One piece of selected 14K Rose gold-plated and one piece of selected sterling silver jewelry

- During the promotion period, product redeemed or received as gifts are not eligible for refund or exchange in part or in full and the above offer cannot be used in conjunction with any other offers, promotion, or membership discount.
- This offer is not applicable at Pandora T Galleria Hong Kong Tsim Sha Tsui East store and Hong Kong Disneyland store.
- Pandora Jewelry Asia-Pacific Limited reserves the right to amend the terms and conditions anytime without prior notice.
- All matters of dispute will be subject to the final decision of Pandora Jewelry Asia-Pacific Limited.

 

Star Wars™ Collection Promotion Terms and Conditions

- Limited offer while stocks last.
- From 14th August to 30th September 2023 (both days inclusive) (“the Promotion Period”), the promotion is applicable to the products with flagtop "STAR WARS™ | 2 PCS EXTRA 20% OFF" , the customer can enjoy 20% off when purchase 2 or more qualified products.
- Any discounts (including VIP discount and Club Member Birthday discount) cannot be used in conjunction with this promotion.
- Discounted product purchase cannot be exchanged or refunded.
- Pandora Jewelry Asia-Pacific Limited reserves the right to amend the terms and conditions anytime without prior notice.
- All matters of dispute will be subject to the final decision of Pandora Jewelry Asia-Pacific Limited.

 

 

 

If you have any inquiries, please contact our Customer Service team by:

Phone: 2136 4111 or
E-mail:  [email protected]

To report counterfeit Pandora products, please send details to our Brand Protection team at  [email protected] .