The Pandora Online Store Customer Care Centre is always happy to help you.
Simply send us an email at email@example.com. We will get back to you within 24 hours.
(Mon-Fri : 09:00 - 12:00 / 13:00 - 18:00) FREEPHONE number : +(852) 2136 4222
On 4th February, 13th September, 24th and 31st December, the Centre will close at 13:00.
The Pandora Online Store Customer Care Centre is closed on the following Hong Kong bank holidays in 2019:
• 1 January (The day following New Years Day)
• 5 - 7 February (Chinese New Year)
• 5 April (Ching Ming Festival)
• 19 - 22 April (Easter Holiday)
• 1 May (Labour Day)
• 13 May (The day following the Buddhas Birthday)
• 7 June (Tuen Ng Festival)
• 1 July (The day following Special Administration Region Day)
• 14 September (The day following the Mid-Autumn Festival)
• 1 October (National Day)
• 7 October (Chung Yeung Festival)
• 25 December (Christmas Day)
• 26 December (The first weekday after Christmas Day)
If your query is related to a jewellery purchase in store, please contact your local store directly.
Click here to find your nearest store.
If you have a general enquiry about Pandora HK products or services, please email firstname.lastname@example.org.